Assetas support

System Health

The System Health tool allows you to view and confirm the overall health of your system, as well as a detailed indication for major system components.

View the system healthRelated topics

 
  1. Expand your profile icon on the menu bar.

  2. Select the "System Health" option.

View the system health
Overall System Health

The system will return one of two values:

  • Healthy: Reported when all services are running and operating at full capacity.

  • Degraded: Reported when any service is down or not operating at full capacity.

Detailed System Health
  1. Application: Evaluates if the application is online and operating at full capacity.

  2. Database: Evaluates if the database is online and operating at full capacity.

  3. Online Help: Evaluates if the online help tool is online and operating at full capacity.

  4. Scheduled Job Services: Evaluates if the schedule job service is online and operating at full capacity.

If this page is reporting "Healthy" for each item, and you are not able to access the system or the system is very slow, the issue is likely related to your network. 

If you have any concerns, please Contact Support so we can investigate.